title
logo

Certification Track

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.


MCDST 70-271

Installing the operating system

Troubleshooting system startup and user logons

Managing users and the Windows environment

Configuring and troubleshooting security policy

Configuring and troubleshooting devices

Optimizing performances

Managing access to shared resources

Configuring and troubleshooting printing

Troubleshooting TCP/IP

Configuring remote connections


MCDST 70-272

Application Support

Office Installation

Office Configuration

Troubleshoot in Microsoft Word

Troubleshoot in Microsoft Excel

Troubleshoot in Microsoft PowerPoint

Configure Microsoft Outlook to Connect to Exchange Server

Troubleshoot in Microsoft Outlook


MCDST candidates are required to pass two core exams. Elective exams are not required.


Microsoft Certified Desktop Support Technician (MCDST) Course


Core Exams: (2 Exams Required)


Exam 70 – 271: Supporting Users and Troubleshooting a Windows XP OS


Exam 70 – 272: Supporting Users and Troubleshooting Desktop Applications on a Windows XP OS


--Registration Form--

certifications

Copyright © 2008 Rizeup, Inc. All rights reserved. | design by starvinartist.net